Last updated: 26 January 2026
This Privacy Policy describes how ElviryArt (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from ElviryArt (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.
How We Collect and Use Your Personal Information To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
Personal Information We Collect The categories and specific types of personal information we collect about you depend on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you.
Information We Collect Directly from You Information that you directly submit to us through our Services may include:
Contact details including your name, address, phone number, and email.
Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
Account information including your username, password, and security questions.
Customer support information including the information you choose to include in communications with us.
Information We Collect Through Cookies We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.
Information We Obtain from Third Parties We may obtain information about you from third parties, including:
Companies who support our Site and Services, such as Shopify.
Our payment processors, who collect payment information to process your payment in order to fulfil your orders and provide you with products or services you have requested.
How We Use Your Personal Information
Providing Products and Services: We use your personal information to process your payments, fulfil your orders, send notifications related to your account, and manage your account.
Marketing and Advertising: We use your personal information for marketing and promotional purposes, such as to send communications by email, text message or postal mail.
Security and Fraud Prevention: We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity.
Communicating with you: We use your personal information to provide you with customer support and to improve our Services.
Cookies Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and Services.
Disclosure of Personal Information We may disclose your personal information to third parties for legitimate purposes. These disclosures include:
Identifiers such as basic contact details and order information are shared with vendors and third parties who perform services on our behalf (IT management, payment processing, shipping, etc.).
Commercial information such as purchase history and customer service info is shared with business and marketing partners.
Internet or other similar network activity is shared with our affiliates.
Children’s Data The Services are not intended to be used by children, and we do not knowingly collect any personal information about children.
Security and Retention of Your Information Please be aware that no security measures are perfect or impenetrable. How long we retain your personal information depends on whether we need the information to maintain your account, to provide the Services, or comply with legal obligations.
Your Rights and Choices Depending on where you live, you may have rights such as the Right to Access, Delete, Correct, or the Right of Portability. You can exercise these rights by contacting us.
Complaints If you have complaints about how we process your personal information, please contact us. If you are not satisfied with our response, you may lodge a complaint with your local data protection authority.
International Users Please note that we may transfer, store and process your personal information outside the country you live in. Your personal information is also processed by staff and third party service providers in these countries.
Contact Should you have any questions about our privacy practices or this Privacy Policy, please email us at contact@elviryart.com or contact us at 42 Rue de Cassel, 59155 Faches-Thumesnil, France.
For the purpose of applicable data protection laws, we are the data controller of your personal information.